Away from the Christmas Period 22nd – 29th Dec – Quiet time out I was pleasantly surprised with the overall experience, communication and care from booking with Luxury Coastal and with the owners too – from start to finish. The accommodation I chose carefully being on a site that is open plan with other lodges. I wanted a little more privacy, with less footfall of people where you are not overlooked, and privacy with the hot tub and more of a secure garden as having a pet dog. Number 10 – Heron Lodge was perfect and did not disappoint in any way. It really is a warm, cosy, inviting in a sense of luxury with home-from-home experience with everything to hand, even pet bowls catered for too, with a couple of low fitted windows which my dog enjoyed sitting there having her own views…. lol..and great area for walks Beds are extremely comfortable, and all linens are to a high standard. The single bedrooms are very spacious compared to other properties I viewed. The hot tub is also to a high standard, at the back of the property and with privacy, overlooking fields, other lodges can be at the front and viewable with passing people. I did meet the head groundsman and the maintenance man for the Hot tubs, very attentive and go above and beyond to make your stay enjoyable and trouble free… I also spoke directly with the owners to thank them personally for creating a lovely environment for people to stay, and to thank them for a lovely Hamper they supplied. They genuinely come across as wanting their accommodation to be meeting our expectations of guests to be a great break – of which it was 10 out of 10 Walking around the grounds of the complex, and having more knowledge I would still choose Heron lodge, NO’ 10 to book again